E-commerce website

E-commerce website

E-commerce?

E-commerce (electronic commerce) is the buying and selling of goods and services over an electronic network. these business transaction occur either business to business (B2B), business to consumer (B2C), consumer to consumer (C2C), consumer to business (C2B), business to gevernment (B2G). this kind of transaction can be made around the world. Nowadays e-commerce has become an alternative platform to running business because the cost included is more cheaper than a traditional business. 

I would like to compare these two e-commerce website 

Ebay and Lelong both have an unlimited number of product to sell and choose. For example, you can buy real estate, cars, sporting goods, clothing, toys, entertainment items, and much more from these online website. both of it has become a medium of meeting a huge number of seller buyer. 

Ebay website is an example of consumer to consumer type of e-commerce while lelong initial began as a consumer to consumer (C2C) and change to a business to consumer (B2B). 

E-commerce architecture for ebay and lelong.my

• Access control and security

E-commerce processes must establish mutual trust and secure for user. Before user want to proceed their selling or buying process they need to log in the username and password. For both ebay and lelong.my they have provide the log in or sign up (for registration of new user) segment for user before they want to sell or buy item from the website. 

• Search Management

This features helps user to find the specific product and service. User just need to key in the keyword of the product and the program will directly display the item related to the keyword inserted  

• Content and catalog

Content management help to develop, generate, deliver, update and archive text and multimedia information at e-commerce website. Catalog management help to generate and manage catalog content include product configuration and mass customization. Usually e-commerce website will arrange the product and display it by certain category to let the user easily find the product they need

• Collaboration and trading

Process that support vital collaboration arrangements and trading service. This collaboration is needed to build loyalty among user.  Example : they create a forum site or community to answer any query from the user in the website. 

• Payment system

Various kind of payment method provided to ensure the user can widely use their website.

payment system by lelong.my

Among these two e-commerce website, i prefer to choose lelong.my because this website need a mobile verification before buying and selling so i can increase confidence of buyer and seller. other than that this website always improving on the service and introducinbg and features. When we are buying from goods or service through online, it is highly recommended to check the seller feedback. Retrieved the seller contact information and call them. if you buy from someone who has a high feedback rating, you may be given the great service from them. Besides, one of the important thing to take note when doing online shopping is our internet connection security to avoid any loss to us.

TQ :)